At NanoDefense Pro (https://nanodefenspro.com/), we share detailed product information to help visitors understand how ordering and delivery work.
Important Notice:
NanoDefense Pro operates as an informational and promotional website only. We do not sell products directly, process orders, ship packages, or manage delivery logistics.
1. No Direct Shipping from NanoDefense Pro
NanoDefense Pro does not:
- Accept or process customer orders
- Handle payments or billing
- Store product inventory
- Package or ship physical items
- Provide tracking numbers or delivery updates
All orders placed through links on this website are completed directly on the official manufacturer’s website, where shipping and fulfillment are managed.
2. How Manufacturer Shipping Works
Once you complete a purchase on the official checkout page, the manufacturer handles the entire shipping process.
A common order flow looks like this:
- Order confirmation: Instant email after purchase
- Order processing: 1–2 business days
- Shipping dispatch: 1–3 business days after processing
- Delivery (US): Typically within 5–10 business days
Multi-bottle packages often qualify for free shipping, depending on the current offer.
3. Estimated Delivery Times by Region
Delivery times may vary based on location and carrier availability.
Typical estimates include:
- United States: 5–10 business days
- Canada: 8–14 business days
- Mexico: 10–18 business days
- United Kingdom: 12–20 business days
- Europe: 15–25 business days
- Australia: 18–30 business days
- Other international regions: 20–35 business days
Always check the delivery estimate shown on the checkout page before ordering.
4. Order Tracking Information
After placing an order through the manufacturer:
- You receive an order confirmation email immediately
- A shipping confirmation email follows once the order ships
- The tracking number is included in that email
- Packages can be tracked using the provided carrier link
Tracking availability depends on the shipping method selected at checkout.
5. Shipping Cost Structure
Most supplement manufacturers apply pricing similar to:
- Single bottle orders: Standard shipping fee
- Three bottles or more: Free shipping in many regions
- Six bottle bundles: Free shipping plus bulk savings
Exact shipping charges are shown on the official checkout page and may change based on location or promotions.
6. International Shipping and Customs
For non-US customers, please note:
- Import duties or customs taxes are the buyer’s responsibility
- Customs processing may add extra delivery time
- Carrier restrictions vary by country
Manufacturers do not control customs delays once a shipment leaves their facility.
7. Common Shipping Carriers Used
Manufacturers may ship orders using carriers such as:
- USPS (US domestic orders)
- UPS (US ground shipping)
- FedEx (international deliveries)
- DHL (global shipping services)
Carrier selection depends on destination and shipping option chosen.
8. Resolving Shipping Issues
For any delivery-related concerns, contact the manufacturer directly using the details in your order confirmation email.
Common issues include:
- Delayed or missing packages
- Damaged items upon delivery
- Incorrect shipping address
- Tracking number problems
- Customs clearance delays
NanoDefense Pro cannot access manufacturer shipping systems or order records.
9. How NanoDefense Pro Can Assist
Although we cannot track shipments or contact carriers, we may help by:
- Pointing you to the correct manufacturer website
- Sharing publicly listed vendor support contact details
- Directing you to the proper customer service page
📧 Support Email: contact@nanodefenspro.com
Please avoid sending payment or personal financial information by email.
